Holiday property operations without the daily confusion

Each holiday property has its own calendar of bookings, owner stays and blocked dates. Staff can see at a glance which properties are occupied, which are empty and which have a same day turnaround.

Reservations can be entered by your team. Connections to booking channels and calendar feeds depend on what the channel offers through its API and on how your installation is configured, so we agree what is realistic for your company during implementation rather than promising it in advance.

• Booking calendar per property
• Owner stays and blocked dates recorded separately from guest bookings
• Arrival and departure lists for the team
• Integrations with channels where an API or feed is available and configured

Guest details, arrival times, party size and special requests are easier to manage when they sit with the reservation. Your staff can prepare the property for the actual guest rather than working from memory.

Property information such as access instructions, house notes and emergency contacts can be held with the property so that the right details are available when someone needs them.

• Guest and reservation details held together
• Access and house information stored against the property
• Notes on requests, issues and follow up

A clean, ready property depends on the right person knowing the right time. Proper Manager supports turnaround planning by linking cleaning tasks to departures and arrivals, and by recording what was done.

Faults found during a turnaround can become maintenance requests straight away, with notes and photographs, rather than being mentioned in passing and forgotten.

• Cleaning tasks linked to departures and arrivals
• Task status visible to the office
• Issues raised during turnaround logged as maintenance requests

Owners of holiday homes want to know how their property has performed and when they can use it themselves. Through the owner portal they can see bookings, blocked dates and statements as your company chooses to publish them.

Income, commission and expenses are recorded so that statements can be prepared from the same information your team uses day to day.

• Owner view of bookings and blocked dates
• Income, fees and expenses recorded per property
• Statements shared through the portal when your company approves them

Short term letting in Cyprus carries local requirements, including registration and documentation. Proper Manager lets your company store the registration details and supporting documents for each property and set reminders for renewals.

The platform records and organises this information. Your company remains responsible for meeting its legal and regulatory obligations and for checking current requirements with the relevant authorities and advisers.

• Registration references and documents stored against the property
• Renewal dates recorded for follow up
• Insurance and compliance documents kept with the property