Proper Manager

Services

A clearer way to manage Cyprus property for owners living abroad

Owners who live outside Cyprus rely on their management company to be their eyes and ears. Proper Manager helps your company give those owners a dependable view of their property, without long email chains or repeated requests for updates.

A secure owner portal

Each owner has their own login to the portal that your company provides. They can see the properties linked to them and the information your company chooses to publish, at any time and from any country.

The portal carries your company's branding and sits on your own installation, so owners deal with your company and not with a third party platform.

  • Individual owner logins with access limited to their own properties
  • Property details, documents and updates in one place
  • Your company's branding and domain, subject to configuration

Approvals from a distance

Decisions about repairs and spending are harder when the owner is in another time zone. Proper Manager lets your team present a quotation with photographs and notes, and record the owner's decision against the request.

This keeps a clear record of who approved what and when, which protects both the owner and your company.

  • Quotations shared with owners for a decision
  • Approvals and declines recorded with the date
  • Agreed spending limits noted on the owner record

Inspections and property condition

An owner who cannot visit often will want evidence of how the property is. Inspection records with dated photographs and notes give them something concrete to look at.

Where problems are found, the related maintenance request is linked to the inspection so the owner can follow the issue through to completion.

  • Inspection reports with photographs
  • Findings linked to maintenance requests
  • A visible history of work carried out

Financial visibility

Overseas owners need to understand income, costs and payments. Statements prepared by your team can be published to the portal, with supporting documents where appropriate.

What appears in a statement depends on what your company records and approves for release. Proper Manager organises the information; your company remains responsible for its accuracy.

  • Statements published by your company to the portal
  • Rent, expenses and fees shown as your company records them
  • Supporting invoices and receipts attached where relevant

Communication

Messages, notes and documents are held with the property, so an owner and your team can both see what has been said. This reduces repeated questions and makes handovers between staff easier.

Your company decides the languages and channels it uses with its owners. The platform supports your own communication process and does not replace it.

  • Notes and messages kept against the property
  • Documents shared through the portal
  • Fewer routine requests for updates

Where to go next

Proper Manager is installed for each property management company individually. If this area is relevant to your portfolio, we can talk through how it would be set up.